The Business Communication Tracker app is designed to help businesses identify, document, and resolve customer communication failures effectively. It enables users to log key details such as the issue description, communication channel, customer feedback, tone issues, resolution steps, impact assessments, and follow-up status. With an intuitive interface and features like adding, viewing, and deleting notes, the app empowers businesses to improve customer interactions, address concerns promptly, and maintain strong customer relationships. This tool is ideal for tracking patterns, ensuring accountability, and fostering a culture of continuous improvement in customer communication.